Questions & answers

Add what you want to your cart and go to Checkout. Choose pickup or delivery, then pay online with Mobile Money, card or bank transfer, or choose to pay when you collect.

You can also order on WhatsApp (053 726 2660) or in the shop in Kumasi.

Mobile Money (MTN, Telecel and AirtelTigo), Visa and Mastercard cards, and bank transfer, all through Paystack. You can also pay with cash or MoMo when you collect from our shop.

Yes. Payments are handled by Paystack, a licensed payment provider. We never see your card details or MoMo PIN, and we will never ask you for them by phone, chat or SMS.

Prices are in Ghana cedis and include applicable taxes. The price you see at checkout is what you pay, plus delivery if you choose it. Promotion prices apply for the stated period or while stocks last.

Yes. For several machines, a quotation or an invoice, message us on WhatsApp (053 726 2660) or email info.ctghana@gmail.com.

Yes, anywhere in Ghana. There's one delivery fee per order, based on your region and the largest item:

Kumasi & Ashanti (same or next day): laptops GH¢ 40, desktops GH¢ 80, accessories GH¢ 25.

Greater Accra (1 – 2 days): laptops GH¢ 100, desktops GH¢ 120, accessories GH¢ 40.

All other regions (2 – 3 days): laptops GH¢ 100, desktops GH¢ 120, accessories GH¢ 40.

Yes, free from our Adum Showroom in Kumasi (Adum, Kumasi · AK-019-2365), where you can test it before you leave.

In Accra, Sunyani, Takoradi you can collect from our parcel station; the parcel fee is the same as delivery to that region.

Orders are usually processed within 1 to 2 business days. You get an order confirmation by SMS, and by email if you gave one: please check it and tell us straight away if anything isn't right.

We send you a WhatsApp message or SMS when it's ready to collect or on its way. You can also ask the chat assistant on our website: give it your order number and the last 4 digits of your phone number.

A pre-owned machine our Tech Team has fully tested: battery health, screen, every port and key, Wi-Fi, Bluetooth and camera, with a clean Windows install and its original charger. It may show light signs of use.

Warranties are provided by the manufacturers, so ask us for a product's warranty terms before you buy. They cover manufacturing defects under normal use, not accidents, liquid, power surges or tampering. To claim, bring the item with its receipt and serial number. Full terms are on our Warranty page.

Certified, slightly used items can be tested and returned within 21 days from the date of purchase.

Yes. A certified, slightly used item can be returned within 21 days from the date of purchase if it has a fault we didn't tell you about or doesn't match its description. We'll repair it, explain the issue or replace it, and if we can do neither, we refund you.

Start by messaging us on WhatsApp with your order number.

Returned items are repaired or replaced, not refunded, unless we can neither repair nor replace them.

If we can't supply an item you've paid for, or you cancel before it's collected or sent out, we refund the full amount the way you paid within 7 working days.

Yes, at any time before you collect it or it's sent out. Message us on WhatsApp with your order number and we'll cancel it and refund any payment.

Yes. Visit us in Kumasi, switch it on and try it with our team. We can also set it up and move your files over before you leave.

Adum, Kumasi, GhanaPost GPS AK-019-2365. Monday – Friday: 8:30am – 5:00pm, Saturday: 12:00pm – 5:00pm, Sunday: Closed.

Call or WhatsApp 053 726 2660, or email info.ctghana@gmail.com.